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EasyDesk helpdesk 1.5

EasyDesk helpdesk 1.5: A simple and easy to use shareware call/work logging program calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions... • Easy to use Call/Work/query logging system for small customer support desks and service or any other companies • Log calls quickly and simply for new customers or build up an existing customer base. • 3 Call levels and simple assigning to other staff. • Filtering, call sheets and reports; instantly






Akeni Live Help 123 - Corporate IM 1.0: Akeni Live Help 123 for Corporate Instant Messaging ,Live help andlive support,
Akeni Live Help 123 - Corporate IM 1.0

support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator;

live sales, network, web chat, live help, chat, email, akeni, notification, live support, instant messaging, server, conference





vCardOrganizer 1.2: vCardOrganizer: the vcard editor for Windows
vCardOrganizer 1.2

The best program to manage, edit and share electronic business cards from your PC. -Create and Modify vCards direcly in the .vcf format -Full Drag & Drop Support -Full Clipboard integration with explorer interface -vCard photo and logo Support -Merge and Split vCard Collections -Backup and Restore vCards -Tools to find duplicates contacts, add formatted names, manage phone prefix -Print and Print Preview -Skype phone calls

ipod, photo, vcards, vcard, editor, business, address, electronic, contacts, pocketpc, irda, vcardorganizer, manager



Akeni Help Desk Assistant Enterprise IM 1.0: Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM
Akeni Help Desk Assistant Enterprise IM 1.0

support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator;

live sales, corporate im, network, web chat, live help, chat, enterprise im, help desk, email, akeni, notification, live support, instant messaging



Advanced Contact Manager Professional 2.2.57: Simple contact management solution for your sales and technical support teams
Advanced Contact Manager Professional 2.2.57

support teams to keep track of your customers, open issues and call and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls, track the history of client contacts and monitor performance of everyone in the team.Advanced Contact Manager main features: manages clients, categories, products & services and users; handles incoming and outgoing calls; keeps history for every call, client, issue and user; has

incoming calls, contact management, outgoing calls, contact



Advanced Contact Manager Personal 2.2.57: Simple contact management solution for your sales and technical support teams
Advanced Contact Manager Personal 2.2.57

support teams to keep track of your customers, open issues and call and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls, track the history of client contacts and monitor performance of everyone in the team.Advanced Contact Manager main features: manages clients, categories, products & services and users; handles incoming and outgoing calls; keeps history for every call, client, issue and user; has

incoming calls, contact management, outgoing calls, contact



Voicent Predictive Dialer 6.2.1: Predictive dialer and semi automatic dialer for telemarketing campaign.
Voicent Predictive Dialer 6.2.1

calls. Predictive Dialing Key Features include no telephony hardware or phone line required. Calls are made through Skype. Agent can work remotely, such as at home. Screen popup contains all information about the current call. Skip answering machines or leave message automatically. Record phone conversation. Save notes about the phone call. Agent call report. Support multiple phone lines and multiple agents Semi-automatic Dialing Key features include

force dialer, semi automatic dialing, voip predictive dialer, dialer, telemarketing software, mortgage leads, pc to phone, dialers, marketing, predictive dialer, dialogic, phone software, sales lead


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